Phone: (03) 9747 9933
Fax: (03) 9747 0329
Address: Shop 11, 45 Wallace Square Melton, Victoria, 333
Apple Authorised Service Provider
Emagineering Computers are an Apple Authorised Service Provider with qualified and experienced Apple Certified Mac and iOS technicians to troubleshoot and resolve issues with your Apple Mac, iPad, iPhone and Apple Accessories.
Apple Limited Warranty / AppleCare Protection Plan Repairs
As an Authorised Service Provider you can be assured that your beloved Apple devices are serviced while maintaining the integrity and coverage of your warranty provided by Apple.
Do note that any accidental damage or software issues are typically not covered by the warranty provided by Apple and are considered a non-covered and chargable repair.
Before you bring your device to Emagineering Computers
Where possible it is best to have a backup of all data from your Apple device prior to bringing it in for service.
Apple provides some helpful instruction for this on their support pages found here:
iPhone/iPad/iPod Touch: How to back up your iPhone, iPad, and iPod touch
If you are unable to backup your device due to a device issue or need some assistance you may call and discuss your options with us.
Prior to booking your iPhone or iPad in for service we recommend turning off find my iPhone. To complete this please click on the link below for instructions.
No Booking Required
Skip the queue and hassle of appointments. Come down any time for assistance with your Apple device. No appointment necessary. Our team is ready to help when you need it.
Getting you back up and running is important to us. Typical repair times are between three to five business days, depending on the current repair volume. Please ensure to check with a staff member on book in for our current ETA.
Diagnostic Book Fee (Out of warranty repairs)
*Credited to final repair costs if the customer proceeds* $55
Workshop Pricing - macOS
Time Machine Back Up for a
Fully Functional Machine $55
Tier 1 - Small Repair Job $125
Tier 2 - Moderate Repair Job $165
Tier 3 - Extended Repair Job $185
Tier 4 - Complex Repair Job $225
Tier 1 - Simple Data Recovery $145
Tier 2 - Extended Data Recovery $195
Tier 3 - Complex Data Recovery $295
Workshop Pricing - iOS
Diagnostic Book Fee
*Credited to final repair costs if the customer proceeds* $45
Tier 1 - Small Repair Job $45
Tier 2 - Moderate Repair Job $75
iPhone Battery Replacement
In Warranty $0
iPhone Battery Replacement – Out of Warranty
iPhone XS, iPhone XS Max,iPhone XR $105
iPhone SE,iPhone 6, iPhone 6 Plus,iPhone 6s, iPhone 6s Plus,
iPhone 7, iPhone 7 Plus,iPhone 8, iPhone 8 Plus,iPhone X $75
All other eligible models $119
Apple Care + iPhone
Includes up to two incidents of accidental damage, each subject to a service fee of A$45 for screen damage, or A$149 for any other damage. Coverage begins on the original purchase date of your iPhone.
Click Link for more info: https://www.apple.com/au/support/products/iphone.html
iPad OOW Battery WUR $159
*Device MUST fail Battery Diagnostics in MRI to be eligible for Battery pricing*
Apple Care + iPad
Includes up to two incidents of accidental damage, each subject to a service fee of A$65 for iPad and A$45 for Apple Pencil. Click Link for more info: https://www.apple.com/au/support/products/ipad.html